CRM with Text Messaging: Top 10 for 2024
Sep 20, 2024
We tried every CRM with text messaging tools on the market to compile this list of the best CRM applications with text messaging. Read on to learn more.
Top 10 Best CRM with Text Messaging
Here are the 10 best customer relationship management and with text messaging software in 2024:
1. Subsync.ai
Subsync.ai is an all-in-one CRM and invoicing platform designed specifically for home service businesses, offering comprehensive tools for sales outreach, lead generation, and customer engagement. It enables seamless communication through email, phone, text, and even physical mail, ensuring every interaction is personalized and efficiently managed.
Key Features:
Centralized Inbox for managing all communications (email, phone, text, and chat).
Personalized outreach with automated email, phone, text, and direct mail campaigns.
End-to-end sales funnel automation, from lead generation to invoicing.
AI-driven data to enhance lead generation and customer engagement.
Scheduling tools for booking high-value meetings with ease.
2. Salesmate
Salesmate is a cloud-based CRM that simplifies sales processes for startups and small businesses, integrating essential tools for communication, lead management, and customer relationship building.
Key Features:
SMS marketing with bulk text messaging and scheduling options.
Seamless integration with various applications for enhanced workflow.
Customizable templates for SMS, email, and other communication channels.
Automation of repetitive tasks like follow-ups and reminders.
Mobile app support for managing sales on the go.
3. Podium
Podium is a communication platform that focuses on helping small businesses enhance customer interactions through text messaging, making it easier to manage leads and customer relations.
Key Features:
Built-in text messaging with free templates and bulk messaging capabilities.
Integration with over 180 applications, including MailChimp for email marketing.
Conversational AI that drives customer actions toward specific goals.
User-friendly platform with guides and tips for campaign optimization.
Three-tier pricing plan to suit different business needs.
4. Keap (formerly Infusionsoft)
Keap is a user-friendly CRM platform tailored for small businesses, focusing on automating sales and marketing tasks to improve customer engagement and streamline operations.
Key Features:
Trigger-based SMS and email campaigns with automation features.
Integration with over 230 apps to extend CRM capabilities.
Easy-to-use interface designed for small business needs.
Bulk SMS campaigns for effective customer outreach.
U.S.-based phone support and 24/7 chat support included in all plans.
5. Agile CRM
Agile CRM offers a comprehensive toolset for small to midsize companies, combining sales, marketing, and customer service into one platform with a focus on mobile and text marketing.
Key Features:
Mobile marketing and text messaging integrated into the CRM.
Free plan available for up to 10 users, with premium options for more features.
Integration with 50+ applications, including email and social media.
Automation of sales and marketing workflows for efficiency.
Email and phone support available for users.
6. Freshworks
Freshworks provides a full-featured, easy-to-use CRM solution suitable for small businesses and solopreneurs, with capabilities for managing customer interactions and creating SMS marketing campaigns.
Key Features:
SMS marketing integrated with favorite SMS providers.
Multiple CRM integrations, including Mailchimp and Shopify.
Free plan available with basic features, with premium options for advanced needs.
24×5 customer support across all plans.
Mobile accessibility for managing customer interactions on the go.
7. Zoho CRM
Zoho CRM is a highly popular and flexible CRM solution, used by businesses of all sizes to manage customer relationships, though it requires third-party integration for SMS functionality.
Key Features:
Integration with hundreds of apps, including Google Workspace and Microsoft 365.
CRM with customizable workflows and automation features.
Free plan for up to three users to test basic functionalities.
Extensive customer support via dedicated phone numbers and online resources.
Flexible pricing with monthly and annual billing options.
8. HubSpot
HubSpot is a comprehensive CRM platform with a focus on inbound marketing, sales, and customer service, though it requires integration for SMS capabilities.
Key Features:
Integration with numerous apps, including BigCommerce and Shopify, for SMS and more.
User-friendly interface with a strong focus on customer data management.
14-day free trial with tiered pricing to accommodate business growth.
24/7 live chat and email support for all users.
Advanced automation features for marketing and sales processes.
9. Close CRM
Close CRM is a sales engagement-focused platform with built-in SMS capabilities, designed to improve sales outreach and lead management.
Key Features:
Real-time SMS messaging integrated with email and call outreach.
Robust API for integrating with various business applications.
No free plan, but offers a 15-day free trial for new users.
Automated follow-up messaging for streamlined sales processes.
Phone support available for troubleshooting and guidance.
10. GoCRM
GoCRM combines CRM features with business text messaging, designed to streamline communication and sales processes for small businesses.
Key Features:
Local number texting with VoIP integration for a personalized touch.
Automated text messaging and follow-ups with scheduling capabilities.
SMS templates to standardize and optimize communication.
Web and mobile access for managing customer interactions.
Lead assignment and tracking within the CRM.
Comparison of the Best CRM App with Text Messaging
Here is a comparison of the best CRM software with messaging features that you can consider:
What is a CRM with Text Messaging?
A customer relationship management system that integrates SMS capabilities allows businesses to send, receive, and manage text messages directly within the platform. This enhances communication by enabling personalized, real-time engagement with customers through a familiar and highly responsive channel.
Example: A small business uses Subsync CRM to send automated text reminders, reducing missed appointments by 30% and boosting customer engagement by 20%. This also enables real-time tracking and follow-ups, enhancing customer satisfaction.
We hope that our best customer relationship management app with text messaging list has helped you choose a solution for your business. Think, we missed a software? We would love to hear your opinion!
If you enjoyed this article, you might also like our article on the best remodeling software and how to use the Subsync find leads tool.
