AI CRM Software: Top 10 for 2024
Sep 25, 2024
We tried every AI CRM software on the market to compile this list of the best CRM with AI. Read on to learn more.
Top 10 AI Driven CRM
Here are the 10 best AI CRM platforms on the market:
1. Subsync
Subsync is the ultimate AI-driven CRM designed to simplify and automate sales engagement from start to finish. It excels in personalized outreach and end-to-end marketing automation, making it the ideal choice for businesses looking to streamline operations and boost conversions.
Automates outreach through email, phone, and physical mail.
Centralized inbox for managing all client communications in one place.
Personalized messaging at the right time for higher engagement.
Comprehensive funnel tracking from inquiry to payment.
Advanced scheduling tools for booking high-value meetings effortlessly.
2. HubSpot
HubSpot is a powerful CRM that combines sales, marketing, and service tools in a single platform. It's known for its ease of use and extensive automation features, making it a popular choice for businesses of all sizes.
Automatic lead scoring based on AI-driven data analysis.
Versatile chatbots for customer engagement.
Content generation tools for creating personalized marketing materials.
Sales forecasting and detailed reporting capabilities.
Integration with a wide range of tools and platforms.
3. Zoho CRM
Zoho CRM offers a robust suite of tools designed to enhance sales and customer management. Its AI-powered assistant, Zia, helps teams make informed decisions by analyzing customer interactions and predicting outcomes.
Predictive analytics for sales forecasting and lead scoring.
Sentiment analysis to gauge customer satisfaction.
Workflow automation to streamline sales processes.
AI-powered insights for customer behavior trends.
Customizable dashboards and reports.
4. Pipedrive
Pipedrive is a sales-focused CRM that helps businesses manage their sales pipelines effectively. Its AI-driven features prioritize leads and suggest the next best actions, making it ideal for sales teams.
AI-powered sales assistant for lead prioritization.
Sales pipeline management with real-time updates.
Automated communication tools, including emails and campaigns.
KPI tracking and performance analytics.
User-friendly interface with drag-and-drop functionality.
5. Freshsales (Freshworks)
Freshsales is known for its AI-powered chatbot, Freddy, which automates routine tasks and enhances customer interactions. It’s particularly suited for businesses looking to improve their sales processes through intelligent automation.
AI-driven chatbot for real-time customer engagement.
Predictive analytics for sales and customer behavior.
Multi-channel communication support.
Built-in telephony for seamless calls and follow-ups.
Workflow automation for sales processes.
6. Salesforce
Salesforce is a leading CRM platform with comprehensive AI capabilities through its Einstein AI. It’s designed for large-scale enterprises looking for advanced analytics and customizable solutions.
AI-driven lead scoring and personalized recommendations.
Natural language processing for customer interactions.
Predictive analytics for sales and marketing strategies.
Automated follow-ups and task management.
Extensive integration options and customizability.
7. Zendesk Sell
Zendesk Sell focuses on streamlining sales processes with its AI-enhanced tools. It’s ideal for businesses that need a CRM with strong lead management and customer communication capabilities.
AI-driven lead scoring and prioritization.
Centralized communication across multiple channels.
Automated lead nurturing and follow-ups.
Predictive sales forecasting for better planning.
Mobile accessibility for on-the-go sales teams.
8. Nutshell
Nutshell is a straightforward CRM designed for small to mid-sized businesses. It offers a user-friendly interface and essential CRM features, including AI-powered tools for improving sales and customer interactions.
AI-driven call recording and analysis.
Pipeline management with customizable views.
Automated email sequences and follow-ups.
Real-time sales insights and analytics.
Easy integration with other business tools.
9. Microsoft Dynamics 365
Microsoft Dynamics 365 offers a suite of CRM and ERP solutions, including AI-driven features for sales, marketing, and customer service. It’s suitable for businesses seeking a scalable and integrated platform.
AI-powered sales insights and lead scoring.
Predictive analytics for customer behavior.
Integrated with Microsoft’s ecosystem for seamless operations.
Automated workflows for sales and marketing.
Customizable dashboards and reporting tools.
10. SugarCRM
SugarCRM focuses on providing a personalized customer experience through its AI-driven features. It’s ideal for businesses that need a CRM capable of handling complex customer interactions and detailed analytics.
AI-powered lead scoring and customer insights.
Sentiment analysis for customer communications.
Predictive analytics for sales and marketing.
Workflow automation for repetitive tasks.
Customizable reporting and dashboards.
Comparison of AI Based CRMs
Here is a comparison of the best AI CRM tools that you can consider:
What is an AI CRM System?
An AI CRM system integrates artificial intelligence with customer relationship management software to automate, analyze, and optimize customer interactions and data management. It enhances decision-making, streamlines processes, and personalizes customer engagement.
Example: A cleaning company using Subsync can automate its outreach, analyze customer data for better targeting, and personalize communications, resulting in more efficient lead generation and higher conversion rates.
We hope that our list of AI CRM Platforms has helped you choose a solution for your business. Think, we missed a software? We would love to hear your opinion!
If you enjoyed this article, you might also like our articles on the best CRMs for window cleaning and CRMs with text and email features.